Support

Our customer service is provided by our qualified national and international sales partners with the support of LABiTec’s service personnel to ensure our high service requirements. For any inquiry, please contact your local dealer first. If you do not have a local contact person, our customer support is available for all technical questions and training requests.

Products

Analyzer Description Time of production Software
CoaDATA 504+ Cogulation Analyzer, 1-Channel, semi-automated 2018 - -
CoaDATA 504 Cogulation Analyzer, 1-Channel, semi-automated 2018 - -
CoaDATA 504 Cogulation Analyzer, 1-Channel, semi-automated 2008 - 2017 V 2.14
CoaDATA 501 Cogulation Analyzer, 1-Channel, semi-automated 1998 - 2017 V 2.14
CoaDATA 2004 Cogulation Analyzer, 2-Channel, semi-automated 2018 - -
CoaDATA 2004 Cogulation Analyzer, 2-Channel, semi-automated 2007 - 2017 V 1.00.05
CoaDATA 2001 Cogulation Analyzer, 2-Channel, semi-automated 2007 - 2017 V 2.00.05
CoaDATA 4004 Cogulation Analyzer, 4-Channel, semi-automated 2018 - -
CoaDATA 4004 Cogulation Analyzer, 4-Channel, semi-automated 2007 - 2017 V 1.00.05
CoaDATA 4001 Cogulation Analyzer, 4-Channel, semi-automated 2007 - 2017 V 2.00.05
APACT 4004 Platelet Aggregometer, 4-Channel, semi-automated 2015 - V 1.19.15
APACT 4004 Platelet Aggregometer, 4-Channel, semi-automated 2008 - 2015 V 1.19.13
CoaLAB 1000 Coagulation Analyzer, fully automated 2016 - 01.05 V2
CoaLAB 1000 Coagulation Analyzer, fully automated 2009 - 2015 01.09 V1

Trainings

An important part of our support is a comprehensive training on our products. For this, we offer on-site training programs for service technicians, application specialists as well as the sales teams of our partner companies.